In the name of ALLAH, the most beneficient, the most merciful

Principles of Management (MGT503)

Multiple Choice Questions (MCQs)

Objective Questions

  1. Estimated cost of Sydney Opera House was:

    1. $7 Million
    2. $102 Million
    3. $95 Million
    4. $60 Million
  2. The major contribution of the Industrial Revolution was the substitution of ________ for human power.

    1. Electricity
    2. Water power
    3. Machine power
    4. Critical thinking
  3. In the pyramid of management levels, non-managerial staff is placed at/in:

    1. Top
    2. Middle
    3. Bottom
    4. None of the given options
  4. In a shirt making firm, supervisor has assigned different tasks like cutting, making collars, stitching, pressing and packing to different workers to maximize efficiency in particular skill. This firm is practicing the concept of:

    1. Job description
    2. Job specification
    3. Job Specialization
    4. Departmentalization
  5. Plant managers come under which of following management levels?

    1. First-line managers
    2. Non-managerial employees
    3. Middle managers
    4. Top managers
  6. The people who work under the first line managers are often called by all of following names EXCEPT

    1. Non managers
    2. Supervisors
    3. Skilled workers
    4. Semi skilled workers
  7. Which of the following is not part of leading function?

    1. Influencing function
    2. Taking the corrective action
    3. Motivating subordinates
    4. Dealing employee behaviour issues
  8. The management process includes all of the following management functions EXCEPT

    1. Planning
    2. Innovating
    3. Leading
    4. Organizing
  9. Razaq is explaining a company policy to new employees. He is performing which one of the following roles?

    1. Decisional
    2. Interpersonal
    3. Organizational
    4. Informational
  10. Which of the given skills are usually required at almost every level?

    1. Conceptual skills
    2. Interpersonal skills
    3. Technical skills
    4. All of the given
  11. In quantitative forecasting, which one of following techniques uses historical data to develop forecast for the future?

    1. Scenario analysis
    2. Time series method
    3. Econometric model
    4. Sales force composite
  12. All of the following options are the regional trading alliance EXCEPT:

    1. European Union
    2. North American Free Trade Agreement
    3. World Trade Organization
    4. Association of Southeast Asian Nations
  13. Interest rates, inflation rates, and stock market indexes are all examples of which of the following factors of an organization's general environment?

    1. Economic
    2. Political
    3. Social
    4. Technological
  14. Which of the following is called output of a system?

    1. Services
    2. Material
    3. Human
    4. Information Resources
  15. Delphi method is used for which of the following forecasts?

    1. Time series forecast
    2. Judgmental forecast
    3. Associative forecast
    4. All of the given
  16. Cultivating a learning culture where organizational members systematically gather knowledge and share it with others in the organization so as to achieve better performance is called:

    1. Knowledge management
    2. Technical management
    3. Software management
    4. Systems management
  17. Idea of TQM was espoused by which one of the following quality experts?

    1. Adam Smith
    2. Edward Deming
    3. Henri Fayol
    4. Frederick Taylor
  18. Environmental scanning establishes the basis for ________, which are predictions of outcomes.

    1. Scenarios
    2. Projects
    3. Budgets
    4. Forecasts
  19. Group decision making is considered effective and has following characteristics EXCEPT:

    1. Diversity of alternative is available
    2. Groups are prceived as more legitimate
    3. Maximize the chance of solution acceptance
    4. Obstruct creativity and innovation
  20. Which one of the following ethical approaches exemp,ifies the belief that every person has fundamental human rights that should be respected as well as protected?

    1. Justice approach
    2. Rights approach
    3. Individualism approach
    4. Utilitarianism approach
  21. Which one of the following scientists is most closely associated with the Hawthorne studies?

    1. Adams
    2. Mayo
    3. Lawler
    4. Barnard
  22. Mr. A is a manager in XYZ Company, he has a reputation for being an open and honest person and understands how to motivate employees and customers, he is said to have good ________ skills.

    1. Sales
    2. Political
    3. Interpersonal
    4. Technical
  23. The Egyptian pyramids were constructed in ________ years.

    1. 10 years
    2. 15 years
    3. 30 years
    4. 20 years
  24. All of the following are main features of Gantt Chart Except:

    1. Planning
    2. Controlling
    3. Hiring
    4. Scheduling
  25. Which of the following is the set of practices aimed at discovering and harnessing an organization's intellectual resources?

    1. Knowledge management
    2. Globalization
    3. The Internet
    4. Speed and quality
  26. All of the following are disadvantages of group decision making EXCEPT:

    1. Time consuming
    2. Group think
    3. Increased number of alternatives
    4. Disagreements
  27. Which one of the following is an example of organization?

    1. Hospitals
    2. Colleges
    3. Factories
    4. All of the given
  28. Decision making is not perfectly rational due to which of the following reason(s)?

    1. Inadequate information
    2. Time and cost factors
    3. Limited human memory
    4. All of the given
  29. All of the following assumptions are related to theory X EXCEPT:

    1. Need to Control
    2. Workers seek security
    3. Capable of self direction
    4. Avoid self Responsibility
  30. In a juice making company: sales manager has set the goal of increasing sales by 10% in summer season. At the end of summer, the manager will check whether goal has been achieved or not. This function is known as:

    1. Planning
    2. Organizing
    3. Leading
    4. Controlling
  31. Amir is representing his company at the local Chamber of Commerce Annual Business Recognition luncheon. He is performing which one of the following managerial roles?

    1. Negotiation
    2. Monitor
    3. Figurehead
    4. Liaison
  32. Asma, a new manager at XYZ Inc. primarily worries about assembling and coordinating the human, financial, physical, and other resources needed to achieve her goals. Which function is Asma primarily concerned about?

    1. Organizing
    2. Controlling
    3. Planning
    4. Leading
  33. According to Adam Smith, the division of labor results in:

    1. Increased worker motivation
    2. Decreased worker specialization
    3. Increased worker productivity
    4. Decreased worker motivation
  34. which one of the following activities would be included in the controlling function of management:

    1. Explaining routines
    2. Determining organizational goals
    3. Monitoring progress towards goal achievement
    4. Motivating employees
  35. Which of the following best describes the term "Total Quality Management"?

    1. Managing information in system
    2. Cost minimization
    3. Satisfying employees should be given more emphasis
    4. No compromise over product's excellence
  36. which one of the following skills is most essential to get most out of the people?

    1. Technical skill
    2. Human skill
    3. Conceptual skill
    4. Mechanical skill
  37. Which of the following is the accurate sequence of management functions performed by a manager?

    1. Planning, controlling, leading, organizing
    2. Planning, organizing, leading, controlling
    3. Planning, leading, organizing, controlling
    4. Planning, organizing, controlling, leading
  38. Mr. Ali in XYZ inc. is involved in creating and implementing comprehensive changes that will affect the entire organization. Mr. A is performing role as a:

    1. First line manager
    2. Top manager
    3. Middle manager
    4. None manager
  39. All of the followings titles are associated with first line managers EXCEPT:

    1. Foremen
    2. Supervisors
    3. Line managers
    4. Division manager
  40. The management function that defines goals and establishes strategies to achieve them is called:

    1. Planning
    2. Organizing
    3. Leading
    4. Controlling
  41. In a stitching unit of garments factory, supervisor has assigned different tasks like cutting, making collars, stitching, pressing and packing to different workers to maximize efficiency in particular skill. He is practicing which of the following management concept?

    1. Job Rotation
    2. Job Specialization
    3. Job Specification
    4. Job Description
  42. Mr. Smith sets his eyes on the prize; he will play by the rules and even develop a huge amount of persistence towards getting that reward, it represents his _________ for work.

    1. Intrinsic motivation
    2. Extrinsic motivation
    3. Positive pole of neuroticism
    4. Positive pole of extraversion
  43. The purpose to build the China Wall was

    1. To make their territories clear
    2. To defend their own area
    3. To protect the Silk Road
    4. All of the given
  44. Strategies are drafted in order to achieve goals. This is a part of:

    1. Planning
    2. Organizing
    3. Leading
    4. Controlling
  45. Inspiring people to be high performers is called:

    1. Controlling
    2. Leading
    3. Planning
    4. Organizing
  46. Modern management techniques ensure the different firm to create competitive advantage through

    1. People
    2. Process
    3. Machine
    4. Technology
  47. What is the best term to describe the process of attempting to influence other people to attain the organization's objectives?

    1. Planning
    2. Organizing
    3. Leading
    4. Controlling
  48. Monitoring organizational progress towards goal attainment is called:

    1. Planning
    2. Organizing
    3. Leading
    4. Controlling
  49. In a call center, supervisor coordinates with manager on work shifts of subordinates on daily basis. This role is described as

    1. Leader
    2. Negotiator
    3. Resource allocator
    4. Disturbance handler
  50. All of the following are managerial roles identified in Mintzberg’s Model EXCEPT:

    1. Informational
    2. Interpersonal
    3. Functional
    4. Decisional
  51. In order to communicate, motivate and delegate a manager must have:

    1. Political skills
    2. Conceptual skills
    3. Technical skills
    4. Interpersonal skills
  52. In textile mill, plant manager may telephone a yarn and wool supplier to make sure the amount of inventory available for next month. This role is known as

    1. Leader
    2. Figurehead
    3. Spokesperson
    4. Liaison
  53. Which of the following interpersonal role emphasizes the contacts, that a manager has with those outside the formal authority chain of command?

    1. The Liaison Role
    2. The Leader Role
    3. The Figurehead Role
    4. The Spokesman Role
  54. A manager who strives to ensure the activities of the organization's employees are supported and blend well with those of individuals outside the firm could be said to hold which of the following interpersonal role within the company?

    1. Liaison
    2. Disseminator
    3. Figure head
    4. Entrepreneur
  55. A human resource manager attending a local Society meeting for Human Resource Management would be functioning in which of the following role?

    1. Informational
    2. Leader
    3. Liaison
    4. Disseminator
  56. Ahmed was acting as a disturbance handler in an organization. Therefore he is performing which of the given role?

    1. Interpersonal
    2. Informational
    3. Decisional
    4. All of the given options
  57. Investigating and hearing discussions about competitor’s planned upcoming marketing programs at a banquet. This role is described as

    1. Monitor
    2. Disseminator
    3. Liaison
    4. Spokesperson
  58. Grouping activities and resources in a logical fashion is called:

    1. Planning
    2. Organizing
    3. Leading
    4. Controlling
  59. Department Head, Project leader and division manager are positions associated with one of following level of management

    1. Top level
    2. First level
    3. Middle level
    4. None managerial level
  60. Managers who are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization are called:

    1. First-line managers
    2. Top managers
    3. Production managers
    4. Research managers
  61. All of the following are associated with conceptual skills for top level managers EXCEPT:

    1. Able to think complex situation
    2. Visualize organization environment
    3. Proficient in specialized field
    4. Understand communication in sub units
  62. Skills such as engineering, accounting, computer and manufacturing are most important for which level of management

    1. Top level
    2. Executive level
    3. Middle level
    4. First level
  63. Executive vice president, president, managing director, chief operating officer, chief executive officer, or chairman of the board are positions associated with which of the following levels of management?

    1. Team leaders
    2. Middle managers
    3. First-line managers
    4. Top managers
  64. Primarily managers perform which of the following tasks?

    1. Selling
    2. Stocking merchandise
    3. Directing the activities of other people
    4. Ordering merchandise
  65. Interpersonal and communication skills are often referred to as:

    1. Technical skills
    2. Conceptual skills
    3. People skills
    4. Planning skills
  66. All of the following ideas were proposed by Charles Babbage EXCEPT:

    1. Costing
    2. Division of labor
    3. Profit sharing plans
    4. Production efficiency
  67. The idea that employees should also share the profit of organization was given by:

    1. Frederick Taylor
    2. Robert Owen
    3. Charles Babbage
    4. W. Edwards Deming
  68. Which of the following does not belong to criticism of Weber’s bureaucracy model?

    1. Impersonal application of control
    2. Emphasis on strict division of labor
    3. Adherence to formal rules and procedures
    4. Career advancement process to be based on merit
  69. Similar activities that are grouped together under one manager in an organization is called:

    1. Authority
    2. Unity of command
    3. Unity of direction
    4. Order
  70. XYZ Company has policy of employee’s job security, career progress and ensures that replacements are available to fill vacancies. This company is practicing which of the following principle.

    1. Initiative
    2. Remuneration
    3. Esprit de corps
    4. Stability of tenure of personnel
  71. Each subordinate should report to one and only one superior is called:

    1. Authority
    2. Unity of command
    3. Unity of direction
    4. Order
  72. Providing fair wages to workers and giving reward based on performance and experience is called

    1. Equity
    2. Initiative
    3. Esprit de corps
    4. Remuneration
  73. The quantitative approach has contributed directly in the areas of:

    1. Planning and control
    2. Control and leading
    3. Organizing and control
    4. Planning and leading
  74. The organization that has developed the capacity to continuously learn, adapt, and change is called:

    1. Virtual organization
    2. Learning organization
    3. Traditional organization
    4. Bureaucratic organization
  75. In which period of management, a framework was developed for improvements in areas like science, statistics, operations and engineering

    1. Classical Theories
    2. Pre-classical Period
    3. Quantitative period
    4. Contemporary Period
  76. Knowledge management involves encouraging the members of the organization to:

    1. Improve the educational level of the average employee
    2. Develop new training programs to help new employees
    3. Develop a corporate university
    4. Systematically gather information and share it with others
  77. The process through which raw materials changed into consumer products is termed as:

    1. Development process
    2. Transformation process
    3. Marketing process
    4. Procurement process
  78. Mega environment that includes the attitudes, values, norms, beliefs, behaviors and associated demographic trends that are characteristic of a given geographic area is called :

    1. The legal-political element
    2. The economic element
    3. The international element
    4. The socio-cultural element
  79. If a company provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be:

    1. Fulfilling its social obligation
    2. Socially aware
    3. Socially responsive
    4. Socially image conscious
  80. The task environment of organizations consists of constituencies that have a direct impact on managers’ decisions and actions. The main constituencies are made up of customers, suppliers, competitors, and __________.

    1. Legislators
    2. Pressure groups
    3. Employees
    4. Lawyers
  81. Which of the following statement best describes Social Obligation?

    1. Firm’s capacity to adapt changing social condition
    2. Applying social criteria to investment decisions
    3. Firm’s obligation to meet its economic & legal responsibilities
    4. Firm’s obligation pursue long term goals that are good for society
  82. Associations of different nations like European Union & NAFTA have been established to:

    1. Share the armies of each other
    2. Stabilize the political systems
    3. Promote open trade among nations
    4. All of the given options
  83. Which of the following is a cultural dimension in which people expect others in their group to look after them and protect them when they are in trouble?

    1. Power distance
    2. Collectivism
    3. Short- versus long-term orientation
    4. Uncertainty avoidance
  84. How would you define the problem if all outcomes of every alternative are known?

    1. Bounded rationality
    2. Unbounded rationality
    3. Certainty
    4. Uncertainty
  85. Which of the following BEST describes directional plans?

    1. Flexible plans that set out general guidelines
    2. Stringent plans that establish specific directions
    3. Formal plans that provide the directions of how to assemble the product
    4. General plans that allow the workers to change the schedule of production